Terms of Service

Service

CallSnap provides AI-assisted call answering and customer information capture for business users. During early access, the service may be offered free of charge with usage limits.

Acceptable use

You agree not to misuse the service, including spam, unlawful recordings, or attempts to circumvent usage limits.

Call recording

Callers may be notified that calls are recorded. You are responsible for compliance with applicable federal and state recording laws.

Limitation of liability

The service is provided “as is.” CallSnap is not liable for missed calls, transcription errors, or indirect damages to the extent permitted by law.

SMS Messaging

CallSnap may send transactional SMS messages: (1) account notifications (new voicemail alerts) to professionals who opt in via Dashboard → Settings → Business → Mobile number, including an enrollment confirmation when alerts are enabled; and (2) one-time receipt confirmations to callers after they leave a voicemail. Callers are told in the voicemail greeting that leaving a message consents to that one-time confirmation text. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. Details and the opt-in workflow are described at /sms-opt-in.

Privacy

Your use of CallSnap is also governed by our Privacy Policy and Data Retention Policy, available at https://www.callsnap.pro/privacy.

Contact

Questions: contact support